Shipping policy

Shipping Policy

Last updated: [Date]

Thank you for shopping with Woof Wear! We want your shopping experience to be smooth and transparent, so please review our shipping details below before placing your order.

Order Processing

All orders are processed within [1–3] business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email once your order has been placed.

Please note that during high-volume periods, sales, or holidays, processing times may be slightly longer. We appreciate your patience.

Shipping Times

Estimated delivery times are as follows:

[Domestic] orders: [3–10] business days
[International] orders: [3–15] business days

Please note: These are estimates, not guarantees. Delivery times may vary based on your location, carrier delays, customs processing, weather, and other factors outside our control.

Delivery Is Not Guaranteed by a Specific Date

While we do everything we can to get your order to you as quickly as possible, we cannot guarantee a specific delivery date. Orders may occasionally arrive later than the estimated window due to circumstances beyond our control, including but not limited to:

Carrier and postal delays
Customs inspections and clearance (for international orders)
Severe weather or natural events
Incorrect or incomplete shipping addresses
High-demand or holiday shipping periods

By placing an order, you acknowledge and accept that estimated delivery dates are not guaranteed and that occasional delays may occur.

Order Updates

You'll receive an email confirmation when your order is placed. If there are any significant delays or issues with your order, we'll do our best to keep you informed. If you have a question about the status of your order at any time, feel free to reach out to us directly and we'll be happy to help.

Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

Delayed or Undelivered Packages

Occasionally, packages may be delayed in transit. If a reasonable amount of time has passed beyond the estimated delivery window and your order still hasn't arrived, please contact us at woofwearsupport@gmail.com]. We'll do our best to work with you to resolve the issue in line with our Return & Refund Policy.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total. We have no control over these fees and cannot predict their amount.