Terms of service

Terms of Service

Last updated: 6/4/26

Welcome to Woof Wear. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our website.

1. Overview

This website is operated by Woof Wear ("we," "us," or "our"). Throughout the site, the terms "you" and "your" refer to the user or customer. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms, including any additional policies referenced herein.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.

3. Products

We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual color of the product. All products are subject to availability, and we reserve the right to discontinue any product at any time.

Our dog harnesses, collars, leashes, and accessories are designed to support the comfort and safety of your pet. However, no product can guarantee against all injury or escape. You are responsible for selecting the correct size and supervising your pet during use.

4. Pricing & Payment

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order, including orders where pricing errors occur or where fraud is suspected. Payment must be received in full before an order is processed.

5. Orders & Acceptance

When you place an order, you will receive an order confirmation. This confirmation is an acknowledgment of your order, not an acceptance. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or problems identified by our fraud-prevention systems.

6. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Please review our Shipping Policy for full details. Risk of loss passes to you upon delivery to the carrier.

7. Returns & Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy, which is incorporated into these Terms by reference. Refunds are reviewed on a case-by-case basis and are not guaranteed except as required by applicable law.

8. Product Use & Safety Disclaimer

Our products are intended for general pet use only. You agree to use all products responsibly and as intended. Woof Wear is not liable for any injury, damage, loss, or harm to any pet, person, or property resulting from the misuse, improper fit, improper supervision, or normal wear of our products. Always inspect products before each use and discontinue use if signs of wear or damage appear.

9. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and the "Woof Wear" name and branding — is the property of Woof Wear and is protected by applicable intellectual property laws. You may not copy, reproduce, or use any content without our written permission.

10. User Conduct

You agree not to use our site to transmit harmful, unlawful, abusive, or fraudulent content, to interfere with the site's operation, or to attempt unauthorized access to our systems. We reserve the right to terminate access for any user who violates these Terms.

11. Third-Party Links & Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites. Your transactions and interactions with third parties are solely between you and them.

12. Limitation of Liability

To the fullest extent permitted by law, Woof Wear shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Woof Wear and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of our products or website.

14. Disclaimer of Warranties

Our products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, except where prohibited by law. We do not warrant that the site will be uninterrupted, secure, or error-free.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect when posted to this page. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.